Privacy Policy
This notice describes how personal data is processed when you interact with this website and related communication channels.
Controller details
Data controller: Naturalsweep, 26 Druid St, London SE1 2EY, United Kingdom.
Data categories
We may process name, email address, enquiry content, consent records, and limited technical logs needed for security and diagnostics.
Lawful bases
Processing relies on consent, legitimate interests in operating the service, and legal obligations where applicable.
Purpose of use
Data is used to respond to enquiries, coordinate sessions, manage service quality, and handle policy or complaints communications.
Retention periods
Enquiry records are ordinarily retained for up to 12 months unless legal obligations require longer retention.
Sharing and transfers
Data is not sold. Where service providers process data on our behalf, contractual controls are used. International transfers, if any, use appropriate safeguards.
Security practices
Administrative and technical controls are applied to restrict unauthorised access and minimise risk of accidental loss.
Your rights
Under UK GDPR you may request access, rectification, erasure, restriction, objection, and portability where applicable.
Complaints
You can contact us first to resolve concerns. You may also raise a complaint with the UK Information Commissioner's Office (ICO).
Contact
Email: supportuse@naturalsweep.world | Phone: +442081177455